Passport Status

Passport Status & Tracking

Pakistan Passport Token Number: Uses & Status

Quick answer: Your passport token is issued at step 2 of DGIP's process, together with your photograph, and carries a QR code. It shows your application type, priority (normal or urgent) and CNIC or CRC number. You use it to pay the fee by scanning the QR code, to quote when you call the DGIP helpline (051-111-344-777) about your status, and to collect your passport. No public web page returns your status from the token number.

Written by M. Junaid Masood · Updated 9 October 2026

passportstatus.pk is an independent guide, not affiliated with the Government of Pakistan, DGIP or NADRA. We can't see or change your application. Always confirm with dgip.gov.pk.

Where the token fits in the process

DGIP passport application process in 8 steps Step 1 customer service counter, step 2 photograph and token with QR code, step 3 fingerprints, step 4 data entry where you give your mobile number for 9988 alerts, step 5 Exit Control List and Black List check, step 6 interview and decision by the Assistant Director, step 7 fee payment by scanning the token QR code, step 8 passport collection with the original token or home delivery. 1Customer servicecounter 2 Token issuedPhoto + tokenwith QR code 3Fingerprints(biometrics) 4 Data entryGive mobile/emailfor 9988 alerts 5ECL / Black Listcheck 6Interview anddecision (AD) 7Fee paid viatoken QR code 8 CollectionOriginal token, orhome delivery
The 8 steps of a passport application at a Regional Passport Office, as set out by DGIP. At One Window offices, steps 2–5 happen at one desk. Diagram: passportstatus.pk, based on DGIP's process page.
  1. Customer service counter. Staff explain the process and check you have the required documents.
  2. Photograph and token. You show your original CNIC, Smart Card, NICOP, or the child's CRC/B-Form. Your photo is taken and a QR-code token is issued.
  3. Fingerprints. When your token number is called, both thumbs and index fingers are captured.
  4. Data entry. Your details are entered while you watch the screen. Give a valid mobile number or email here to receive status alerts from 9988 or Email Rabta.
  5. ECL / Black List check. Your form is checked against the Exit Control List and Black List and stamped.
  6. Interview and decision. The Assistant Director reviews your documents and allows "go ahead", asks for more documents, or refers the case for verification.
  7. Fee payment. You pay by scanning the token's QR code with a digital payment app such as EasyPaisa, JazzCash or online banking. Production starts after payment.
  8. Collection. You return on the given date with the original token, unless you chose home delivery.

Check these details on your token before you leave the counter

Mistakes are expensive to fix later

DGIP asks you to check the application type, priority type and CNIC/CRC number printed on the token and report any error at the token counter straight away. If a mistake is only found after your data is saved, the token is cancelled and you go through the whole process again.

What you use the token for

UseHow the token is used
Moving through the officeEach counter calls you by your token number
Paying the feeScan the QR code in a digital payment app
Asking about your statusQuote it to the DGIP helpline or at your passport office
Collecting the passportBring the original token on the given date

How to get a status update with your token

  1. Watch for SMS from 9988. If you gave your mobile number at data entry, updates come to you automatically. See how 9988 alerts work.
  2. Call the helpline. Dial 051-111-344-777 (from abroad 0092-51-111-344-777), Monday to Friday 8:30–16:30, and give your token number and CNIC.
  3. Visit your passport office with the token and original CNIC if the helpline can't resolve it.

If you've lost the slip, see what to do without your token.

Frequently Asked Questions

Is the token issued before or after fingerprints?

Before. DGIP issues the QR-code token at step 2, together with your photograph. Fingerprints are taken at step 3.

Can I enter my token number on a website to see my status?

DGIP doesn't offer a public online token lookup for passport office applications. Third-party sites that ask for your token or CNIC can't see DGIP's records.

Is the token number the same as my passport number?

No. The token identifies your application. The passport number is printed on the booklet once it's issued. See how to find your passport number.

Sources

Official sources checked 9 October 2026.