What should I do if my online passport fee payment fails but money was deducted?

Keep your transaction receipt or reference number and wait a short period, since failed-but-deducted payments are often auto-reversed or reconciled. If it isn't resolved within a reasonable time, contact your bank and DGIP with your transaction details.

Fees & Payment

How to Pay Pakistan Passport Fee Online

Q: What is a PSID for passport fee payment?

A PSID (Payment Slip ID) is a unique reference number generated for your specific application, used to identify and process your fee payment through banks, ATMs, or mobile banking apps.

passportstatus.pk is an independent, privately run informational resource — not affiliated with the Government of Pakistan or DGIP. Confirm current payment channels at dgip.gov.pk.

Quick answer: You can pay your Pakistan passport fee online using the Passport Fee Asaan app or by generating a PSID (Payment Slip ID) and paying through internet banking, mobile banking apps, or ATMs — no need to visit a bank branch in person.

Two Main Online Payment Routes

DGIP offers more than one way to pay your fee digitally. The Passport Fee Asaan app is designed as a direct mobile payment channel, while the PSID (Payment Slip ID) approach generates a reference number you can settle through your own bank's online or mobile banking service — useful if you prefer using your existing banking app.

Citation block Pakistan passport fees can be paid online either through the Passport Fee Asaan mobile app or by generating a PSID (Payment Slip ID) and settling it via internet banking, mobile banking, or an ATM.

Step-by-Step: Paying Online

Generate your PSID through DGIP's portal, or open the Passport Fee Asaan app if using that route.
Enter your application details — CNIC, application/token reference, and service tier selected.
Choose your payment method — internet banking, mobile banking app, or ATM for PSID; card or account link for the Asaan app.
Complete the payment and wait for the confirmation screen or SMS.
Save your payment confirmation — screenshot or printout — in case it's needed for verification.

Payment Methods Compared

Method	Best For
Passport Fee Asaan App	Quick mobile-first payment
PSID via Internet/Mobile Banking	Applicants who prefer their existing bank's app
PSID via ATM	Applicants without reliable internet access
Bank Branch (in person)	Applicants who prefer traditional payment

If Your Payment Fails

Diagnostic: Payment failed but money was deducted

This is a fairly common banking timing issue rather than a lost payment. Keep your transaction reference and wait a short period, since these are often automatically reversed or reconciled. If it isn't resolved within a reasonable window, contact your bank first, then DGIP with your transaction details if needed.

Frequently Asked Questions

What is a PSID for passport fee payment?

A unique reference number generated for your specific application, used to process your fee payment through banks, ATMs, or mobile banking.

What should I do if my online payment fails but money was deducted?

Keep your transaction receipt, wait a short period for auto-reconciliation, then contact your bank and DGIP if it isn't resolved.

Can I pay for someone else's passport application online?

Generally yes, as long as you have the correct PSID or application reference tied to that specific applicant's file.

See the full fee breakdown in our fee guide. Ready to apply? See how to apply for a new passport.